Purchases of PDFs or digital downloads are non-refundable. All other orders may be eligible for a return within 14 days of the purchase date for a full refund pending the item(s) condition.
For partial order returns, a full refund may be processed for the item(s) being returned within 14 days of the purchase date pending the item(s) condition.
If any of the items in your order are damaged in transit, we must be notified within 14 days of the date that you received your order. We will review the severity of the damage and consider a possible refund.
A refund will be initiated in the form of the original payment method and may take several business days to process.
We will begin refunding the proper amount of payment once the items are in our warehouse and inspected for damage.
When returning Facing the Future curricula, it is the customer's responsibility to pay for shipping. We do not take responsibility for items that are lost or damaged while the items are in transit for return.
If you have any questions regarding your purchase or how to return your items to us, contact us at FacingtheFuture@wwu.edu or call (360) 650-6168.